We understand completely, we sometimes change our minds! And as long as your order has not yet been processed, you can of course still cancel your order.

However, once you have received a tracking number from us, cancellation is unfortunately no longer possible.

And please don't forget! Return shipping is not free.

You want to talk to us! Please contact us if you have any questions, concerns or feedback.

We will get back to you within a few hours.

Please note, however, that requests received on Fridays will be responded to the following Monday, or possibly sooner.

"Click here to go directly to the contact form"

All prices on our website refer to a single vape.

Order discounts can be combined with our product discounts.

This means, for example, that our 4for3 discount code can always be combined with discounts that apply to your entire order. Such as our new customer discount . So don't waste the 20% discount and use it directly in combination with the 4for3 discount!

We will always point out separately whether discounts can be combined so that you don't miss anything. The best thing to do is to subscribe to our newsletter to always be up to date.

Our customer reviews speak for themselves: We already have a large number of satisfied customers who value our quality and service.

Also check out our Trustpilot reviews .

We currently only accept bank transfers (payment in advance) . We apologize for any inconvenience. As an apology and a little extra: 20% discount on your order with the code: IWILLBEBACK

After your goods have been dispatched, you will automatically receive a shipping confirmation with a tracking number from us.

FREE SHIPPING FROM

• In Germany from 40€ shopping cart value .
• In EU countries from 100€ shopping cart value .

DELIVERY COSTS

• Germany: 5,99€
• EU countries: 14,99€

• Standard shipping takes 1-3 working days within Germany .
• The shipping time within the EU countries is 2-4 working days .

We ship our goods with Deutsche Post or DHL.

It is crucial to prepare your vape correctly to ensure the best flavor and avoid a burnt taste. Follow these steps for an optimal experience:

1. Tilt the device sideways and remove the silicone plug. Then hold the device in a horizontal position.
2. Important: Before use, place the device upright and wait 10 minutes.
3. After this waiting period, start taking 5-10 gentle puffs. Your vape is now ready for use!

Since these are hygiene products with a freshness seal, the e-vapes cannot be returned. We only accept defective goods
exchanged.